IT Business Analyst
The New York Compensation Insurance Rating Board (NYCIRB) is a non-profit, unincorporated association of insurance carriers. NYCIRB is licensed by the New York State Department of Financial Services as the official workers’ compensation rate service organization in the State. In this capacity, NYCIRB provides a variety of services to the workers’ compensation industry, including data collection and analysis, and the development of loss costs and rating values. These activities, along with analytical tools, research, and customer focused services, are intended to foster a stable and healthy workers’ compensation system in the State of New York.
We are looking for an experienced IT Technical Business Analyst to bridge the gap between business objectives and technical solutions. This role is responsible for gathering, analyzing, and documenting business requirements and translating them into clear, actionable technical specifications for development and implementation teams. This is a hybrid position requiring 60% in office attendance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Collaborate with stakeholders to elicit, analyze, and validate business requirements.
- Translate business needs into detailed functional and technical specifications.
- Work closely with IT teams to ensure solutions align with business goals and technical feasibility.
- Facilitate workshops, interviews, and meetings to gather input and feedback.
- Develop process models, data flow diagrams, and use cases to support requirement documentation.
- Support QA and UAT efforts by reviewing test plans and validating that solutions meet business expectations.
- Assist in change management and training efforts related to new systems or enhancements.
- Maintain documentation and traceability of requirements throughout the project lifecycle.
QUALIFICATIONS:
5+ years of experience as a Business Analyst in an IT environment.
- Strong understanding of systems development life cycle (SDLC) and development methodologies such as Agile, DevSecOps, Lean, and Waterfall.
- Proven ability to write clear, concise, and comprehensive technical documentation.
- Excellent communication and interpersonal skills to interact with both technical and non-technical stakeholders.
- Experience with tools such as Azure DevOps, Github, Visio, or similar.
- Knowledge of SQL and basic Data Modeling.
- Understanding of best practices for building applications with peak performance and reliability.
- Experience in supporting enterprise systems, data processing and integration, or cloud-based platforms.
- Ability to execute projects accurately and quickly.
- Solid team player, must be self-motivated and punctual.
- Must be responsible, and detail oriented.
- Insurance industry knowledge is a plus.
EDUCATION REQUIREMENTS:
- Bachelor’s degree in Information Technology, Business Administration, or a related field.
- Certification in Business Analysis (e.g., CBAP, PMI-PBA) is a plus.
PHYSICAL DEMANDS AND WORK ENVIRONMENTS:
The physical demands described in this section are to be representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
- Hybrid work location, requiring 60% in office attendance.
- Work requires mobility with frequent bending and standing.
- Frequent use of arms for stretching and reaching and use of legs for walking and lifting. 80% -90% of work hours are spent sitting down.
- This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and the like.
The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands and work environment conditions. Position descriptions are reviewed and revised to meet NYCIRB’s changing needs, at the sole discretion of management.
SALARY RANGE: